Digital servitisation

Beverungen, D., Kundisch, D., & Wünderlich, N. (2021). Transforming into a platform provider: Strategic options for industrial smart service providers. Journal of Service Management, 32(4), 507–532. https://doi.org/10.1108/JOSM-03-2020-0066

Calle, A. D. L., Freije, I., Ugarte, J. V., & Larrinaga, M. Á. (2020). Measuring the impact of digital capabilities on product-service innovation in Spanish industries. International Journal of Business Environment, 11(3), 254. https://doi.org/10.1504/IJBE.2020.110904

Compagnucci, L., Spigarelli, F., Iacobucci, D., Perugini, F., & Cobis, F. (2026a). Does the hub and spoke model matter for university-industry engagement in innovation ecosystems? The Journal of Technology Transfer, 51, 243–274. https://doi.org/10.1007/s10961-025-10234-6

Compagnucci, L., Spigarelli, F., Monteiro, J., Lunkes, R. J., & Rosa, F. S. (2026b). Digital entrepreneurial ecosystems: Revealing the drivers and implications of digitalisation for start-ups. International Small Business Journal: Researching Entrepreneurship. https://doi.org/10.1177/02662426261420708

Compagnucci, L., Spigarelli, F., Sernani, P., Frontoni, E., & Seri, P. (2025). A systematic literature review of business-to-business platforms for the digital transformation of the manufacturing industry: Taking stock and advancing through research. Technovation, 148, 103330. https://doi.org/10.1016/j.technovation.2025.103330

de Zabala, Y., Bikfalvi, A., de Castro, R., & Cornellà, P. (2025). Orchestrating resources and capabilities for platform-based servitization: Recommendations for SMEs to overcome tensions. International Journal of Industrial Engineering and Management, 16(4), 359–376. https://doi.org/10.24867/IJIEM-393

El Hajjar, O., & Compagnucci, L. (2025). The integration of artificial intelligence and blockchain: A systematic literature review on business and legal implications. L’industria: Rivista di Economia e Politica Industriale, 4, 547–582. https://doi.org/10.1430/118510

Galvani, S., Carloni, E., Bocconcelli, R., & Pagano, A. (2022). From after-sales to advanced services: A network analysis on the impacts of digital servitization evolution. Sustainability, 14(14), 8308. https://doi.org/10.3390/su14148308

Gebauer, H., Fleisch, E., & Friedli, T. (2005). Overcoming the service paradox in manufacturing companies. European Management Journal, 23(1), 14–26. https://doi.org/10.1016/j.emj.2004.09.020

Joshi, S., Sharma, M., Gunasekaran, A., & Joshi, T. (2026). Sustainable smart manufacturing through digital servitization: A systematic literature review using use cases. International Journal of Computer Integrated Manufacturing, 1–38. https://doi.org/10.1080/0951192X.2026.2622987

Jovanovic, M., Sjödin, D., & Parida, V. (2022). Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms. Technovation, 118. https://doi.org/10.1016/j.technovation.2020.102218

Kohtamäki, M., Parida, V., Patel, P. C., & Gebauer, H. (2020). The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization. Technological Forecasting and Social Change, 151, 119804. https://doi.org/10.1016/j.techfore.2019.119804

Kowalkowski, C., Kramer, V., Eravci, S., Salonen, A., & Ulaga, W. (2025). Selling and sales management for successful servitization: A systematic review and research agenda. Journal of Personal Selling & Sales Management, 45(4), 319–345. https://doi.org/10.1080/08853134.2025.2502168

Paiola, M. (2019). Digitalization and servitization: Opportunities and challenges for Italian SMEs. Sinergie Italian Journal of Management, 36(107), 11–22. https://doi.org/10.7433/s107.2018.01

Paiola, M., Grandinetti, R., Kowalkowski, C., & Rapaccini, M. (2024). Digital servitization strategies and business model innovation: The role of knowledge-intensive business services. Journal of Engineering and Technology Management, 74, 101846. https://doi.org/10.1016/j.jengtecman.2024.101846

Paschou, T., Rapaccini, M., Adrodegari, F., & Saccani, N. (2020). Digital servitization in manufacturing: A systematic literature review and research agenda. Industrial Marketing Management, 89, 278–292. https://doi.org/10.1016/j.indmarman.2020.02.012

Raddats, C., Kowalkowski, C., Benedettini, O., Burton, J., & Gebauer, H. (2019). Servitization: A contemporary thematic review of four major research streams. Industrial Marketing Management, 83, 207–223. https://doi.org/10.1016/j.indmarman.2019.03.015

Seclen-Luna, J. P., Fernández-Olmos, M., & Paz-Aparicio, C. (2025). A simultaneous relationship between digitalization and servitization? An application to Spanish importer manufacturing firms. Journal of Enterprise Information Management. https://doi.org/10.1108/JEIM-04-2024-0197

Sjödin, D., Parida, V., & Kohtamäki, M. (2023). Artificial intelligence enabling circular business model innovation in digital servitization: Conceptualizing dynamic capabilities, AI capacities, business models and effects. Technological Forecasting & Social Change, 197, 122903. https://doi.org/10.1016/j.techfore.2023.122903

Tian, J., Coreynen, W., Matthyssens, P., & Shen, L. (2022). Platform-based servitization and business model adaptation by established manufacturers. Technovation, 118. https://doi.org/10.1016/j.technovation.2021.102222

Vendrell-Herrero, F., Bustinza, O. F., Parry, G., & Georgantzis, N. (2017). Servitization, digitization and supply chain interdependency. Industrial Marketing Management, 60, 69–81. https://doi.org/10.1016/j.indmarman.2016.06.013

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022